Pricing

Three simple plans,
by your volume.

Start for free, then choose the plan that matches the number of cases and the features you need. Protecting your documents, on the other hand, is not part of what you pay for.

  • No commitment cancel from your workspace
  • Prices before tax per month and per account
  • Hosted in France

Choose by your volume.

The cards say exactly what the comparison table says, row for row.

Free

To judge for yourself, and to stay if your volume stays low.

0 €

No bank card. This is not a trial with a time limit.

  • 1 user
  • 5 cases a month
  • 1 recipient per case
  • 1 GB of documents
  • 10 MB per file
  • Kept for up to 3 months
  • Reusable checklists
  • Your logo for your client
  • Teams and internal sharing
  • Public links
  • Slack or Teams notifications
Create an account

Complete

For a team, or cases that call for more volume and more features.

24 €before tax / month

For the whole account, up to five people.

  • Up to 5 users
  • Cases without a limit
  • Recipients without a limit
  • 100 GB of documents
  • 100 MB per file
  • Kept for up to 9 months
  • Reusable checklists
  • Your logo for your client
  • Teams and internal sharing
  • Public links
  • Slack or Teams notifications
Start on the free plan

What is in all three plans.

Protecting your documents is not part of what you pay for.

The encryption

One key per case and one per file, in AES-256-GCM. Text fields included.

The second factor

Mandatory with no exception, passkeys included. On the free plan as well.

The exportable log

Append-only, as CSV. It is your proof of upload on the day someone asks for it.

The whole journey

Conditional items, several documents per item, automatic reminders, archive and summary.

The useful detail, row by row.

Only the eleven rows that set the plans apart. The other seven are identical everywhere, and they are just above.

Comparison of the three plans, on the eleven rows that differ
  Free Essential Complete
Users11Up to 5
Cases a month525No limit
Recipients per case15No limit
Documents stored1 GB20 GB100 GB
Max. size of a file10 MB25 MB100 MB
Kept for up to3 months6 months9 months
Reusable checklistsnoyesyes
Your logo for your clientnoyesyes
Teams and internal sharingnonoyes
Public linksnonoyes
Slack or Teams notificationsnonoyes

Beyond five users, or for a longer retention period: write to us. We will quote you, and we will say plainly whether Complete is enough · most of the time it is.

What to know before you choose.

Six answers to the questions a price list raises, better read before you commit than after.

Can a ceiling being reached cut off my access?

No, never. If you go past your storage or your cases for the month, only creating stops. You can still consult, download your archives, and your recipients go on uploading into the cases already open. Nothing is erased, nothing is locked, and the monthly counter starts again on the first of the month.

Can I change plan?

Yes, in both directions. Moving down a plan, you keep everything you have built: checklists still readable, cases still open, links already sent still valid. Only creating follows the new plan. One exception, announced before you confirm: a retention period longer than the one of the plan you are moving to is brought down, which brings the destruction of closed cases nearer.

How long are my cases kept?

Three, six or nine months depending on the plan, and you set the period within that limit. Those periods are deliberately short: a period you announce is a commitment to hold encrypted identity documents for all of it. Lengthening is easy, shortening is not.

Can I cancel easily?

You cancel from your workspace, without writing to us. The full export is offered to you before anything is destroyed, and a deletion you ask for waits seven days during which it stays cancellable. The destruction is then final, in backups included: the case key is destroyed, and nothing rebuilds it.

Is the price per user or per account?

Per account. Twenty-four euros cover your whole organisation, up to five people. No seat to add along the way, and no invoice that grows without anyone deciding it. The amounts are before tax, French VAT is added at the rate in force, and every due date produces a numbered invoice available in your workspace.

Does my client have to pay, or create an account?

Neither. The person you are asking for documents uploads through a link, with no password, no sign-up and no charge. They are not party to the contract: whatever happens to your subscription, a link already open stays open until the date announced.

Try TickDoc before you choose.

Create a case, send the link and check whether the way it works matches the way you work. You have nothing more to fill in than an address and a password.

See the security
  • No bank card
  • No commitment
  • Hosted in France